The rapid evolution of financial services is being driven by regulatory changes, digital transformation, and the arrival of new fintech players.
We help more than 3,000 financial institutions, retailers and other players meet this challenge with multiple payment methods for both digital and physical transactions.
We also provide a growing range of software and services for digital banking and payment services.
This includes strong identity verification for enrolling new customers, payment data encryption, and multiple authentication schemes, including Biometrics, to access digital banking services.
If you would like to become a part of our Thales DIS (Digital Identity & Security) Team, please do not hesitate and apply today!
As a Technical Consultant and Project Manager, you will own and drive the technical interface to the customer, provide technical support such as pre-sales and post-sales activities and promote Thales products, services and solutions. You will lead the customer projects
Key responsibilities:
- You will be the responsible Project Manager for customer projects;
- You will coordinate the full product definition of an order to make it executable by Operations;
- You will understand and convert customer needs into requirement specification;
- You will manage project delivery (validation of customer specification, customer sign-off, successful handover to operations);
- You will prepare and maintain project documentation;
- You will define and follow-up agreed action plan to achieve project goals;
- You will design and lead initiatives that have a strategic impact on the long-term business relationship with customers and selected partners;
- You will provide technical support to answer tenders and to prepare contracts;
- You will cooperate with internal contacts and teams, such as Sales, Customer Service, R&D, Personalization, Operations, Product Management and Field Marketing;
- You will gather up customer feedbacks and share them with concerned teams to improve our service level and product portfolio;
- You will acquire a good knowledge of the Thales products catalogue, promote new products to customer.
Our requirements:
- To succeed at this job, you should have a strong technical background and experience in the relevant field (preferably smartcard, embedded software or services provider, project management) or equivalent experience within Thales;
- Knowledge of EMV would be a plus;
- We are looking for someone who has excellent interpersonal and communication skills, someone who is customer and business oriented;
- We would like someone to join our team who is able to respond effectively under pressure and meet deadlines;
- Additionally, you should be tenacious in the approach to solve problems, organized, rigorous and autonomous;
- To perform your daily duties fluent English and German are necessary;
- Preferable having a Master’s or Bachelor’s degree in Computer Science, Electronics or Engineering.
What we can offer:
- A culture of collaboration, mutual respect and diversity;
- Tasks and projects providing growth opportunities in a motivating work environment;
- Employment (based on employment contract) in a company with a long history in innovation and technology;
- Possibility to work in a hybrid model, partially from home, partially from our modern office located in Tczew, near to Gdansk;
- Commute allowance and free parking space for employees;
- Employee referral program;
- Private medical care co-funded by the company, life insurance, social fund, canteen, charity and social events.
