Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!
Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)
Commerce DevOps Hub is being established. The newly created organization, being an integral part of the Global Digital & Technology Function, is tasked with maintaining, but most importantly developing (functionally and technologically) IT solutions supporting the Commerce area at Heineken. Commerce DevOps Hub is located in Kraków and will include highly qualified IT professionals with direct contribution to both the technological development of the Heineken Commerce and the Hub itself.
As the Solution Engineer, you will design, develop, and implement solutions using Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Power Virtual Agents. Collaborating closely with Product Owner(s), Product Architect(s) and other DevOps teams you will need to understand the business needs, helping Product Architect(s) to convert those needs into solution architecture specifications and services in line with overall engineering standards and roadmaps.
You will be practicing excellence in engineering to deliver high-quality solutions throughout the software development lifecycle in our Commerce IT landscape. This role involves hands-on development work. You serve as a key contributor in delivering high-quality solutions throughout the software development lifecycle in our Commerce landscape. The role reports directly to the Solution Engineering Lead.
Your responsibilities will include:
- design, develop, and implement solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, and Power Virtual Agents)
- collaborate with tech lead and stakeholders to understand business requirements and translate them into technical solutions
- create and maintain documentation for solutions, including architecture diagrams, data models, and process flows
- provide technical support and troubleshooting for Power Platform solutions
- conduct training sessions and workshops for end-users and team members
- stay up to date with the latest features and updates in the Power Platform ecosystem
- integrate Power Platform solutions with other Microsoft services and third-party applications
- ensure solutions are scalable, secure, and compliant with industry standards
- knowledge Transfer
- document configuration processes, guidelines, and best practices for future reference
- support with proper knowledge transfer to service delivery and OpCo teams
- contribute to the establishment and refinement of the appropriate deployment process
- collaborate with other teams to gather requirements and specifications for product configurations
- provide support to other Commerce teams by addressing technical queries, highlighting risks, and proposing improvements across different phases of the development cycle
- coordinate with development teams to maintain the highest quality standards for the product, ensure that all Heineken standards are applied
- collaborate with cross-functional teams, including Product Owners, Product Architects, and DevOps teams, to ensure seamless delivery and support of solutions
- stay updated on emerging technologies and trends in key technologies in our landscape
- work on continuous improvement of IT and business processes and their implementation in systems
Mandatory to know:
- Advanced Canvas Apps with business logic in Power Platform
- Model-Driven Apps
- Power Automate
- SQL
- Azure Logic Apps, Azure Functions
- SQL, Dataflows, Power Query
- Custom Connectors with REST APIs & JSON
- JavaScript/TypeScript
- Jira/Azure DevOps
Good to know: AI and ML capabilities in Dynamics 365, Power BI, Customer service, sales and marketing modules in Dynamics 365 CRM, CI/CD
You are a good match if you have:
- Bachelor's degree in computer science, Commerce, Business, or related field
- proven experience (3+ years) in Microsoft Power Platform (Power Apps, Power Automate, Power BI, and Power Virtual Agents)
- strong understanding of data modelling, relational databases, and SQL
- experience with Microsoft 365, Azure, and other Microsoft technologies
- excellent problem-solving skills and attention to detail
- strong communication and interpersonal skills
- ability to work independently and as part of a team
- relevant certifications (e.g., Microsoft Certified: Power Platform Functional Consultant) are a plus
- ability to communicate complex technical concepts to non-technical stakeholders
- excellent interpersonal and communication skills, with a customer-focused mindset.
At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.
