We’re looking for an outcome-oriented Senior Product Insights Analyst to join our Product Operations team. In this role, you will define how we capture, access and use data to enable better decision making across our Tech and Product organization. You will partner closely with our Product, Engineering, Business Intelligence, Finance and Go-to-Market teams to transform data into actionable insights about our product portfolio health, business performance and operational efficiency.
What your day could consist of:
- Design and implement data collection strategies, ensuring we capture the right metrics to measure product health, user engagement and business performance.
- Analyze product usage data to support strategic product decisions and roadmap prioritization.
- Develop automated systems for collecting and analyzing internal and customer feedback, generating insights that connect quantitative data with qualitative understanding of user needs and pain points.
- Present findings and insights to leadership through dashboards, business reviews, and ad-hoc analyses that drive data-informed decision making.
- Design and track process productivity metrics to identify bottlenecks in our product development lifecycle and recommend improvements to increase team efficiency.
- Establish data governance practices for product telemetry. Partner with Business Intelligence to ensure data quality, accessibility, and proper documentation for consistent use across the organization.
What is needed:
- 8+ years of experience in product analytics, business intelligence, or data science.
- Strong technical skills in SQL and data visualization tools (such as Tableau, Looker, Power BI, or similar) with experience designing and implementing data collection frameworks and automated reporting systems.
- Business acumen and product intuition, with the ability to identify key performance indicators, understand user behavior patterns, and connect data insights to product strategy and business outcomes.
- Excellent communication skills and extensive experience managing multiple projects with many cross-functional stakeholders.
- High agency and comfort with ambiguity including the ability to navigate complex organizational dynamics, solve problems independently, and adapt processes to meet evolving business needs.
This is an exciting time to join ActiveCampaign as we build out our new office in Poland. You will be a large part of developing our office culture in this new Krakow hub location.
About ActiveCampaign:
ActiveCampaign is an AI-first, end-to-end marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 950+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
Perks and Benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
- Comprehensive medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents
- Reimbursements on vision expenses
- MultiSport Plus card to support your active lifestyle
- Complimentary access to mental health resources through Calm and TELUS Health EAP
- Generous paid time off and leave of absence options
- Pension scheme with matching up to 1.5% of your contribution
- Home office stipend to cover your commuter, or work from home expenses
- Access to professional development resources through LinkedIn Learning
-Baby swag for every baby born and/or adopted - we love to see our AC family grow!
- After five years of service, you’ll be eligible for a four-week paid sabbatical leave, accompanied by a sabbatical leave bonus
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity, sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
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