Sales and Services Risk Oversight Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Sales and Services Risk Oversight (SSRO) is a function within Operational Risk Management that provides enterprise-wide oversight related to Conduct Risk, including Sales Practices risk, and administers the Sales Practices oversight program. SSRO coordinates and leverages activities conducted throughout U.S. Bank (the Company) related to improper sales practices prevention, detection, investigation, and mitigation. The SSRO function and these unified program elements across all lines of defense continue to support the effective management of Sales Practices and Servicing Conduct risk across the Company, a subset of Conduct Risk.

Key Responsibilities for Analysts

• Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework.
• Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors.
• Identifies, responds and/or escalates risks as appropriate. Serves as a functional liaison between the Line of Business and the Lines of Defense.
• Performs risk assessments of sales practices and conduct risk associated with various initiatives across the Company. This includes reviews of relevant business changes (PRISM), third party relationships (TPRM), and internal training materials and procedures (CAT).
• Supports the U.S. Bancorp Sales Practices Oversight Policy and associated framework designed to manage sales practices risks.
• Reports on key risks and trends related to sales practices and conduct risk assessments.
• Reviews key internal and external sources for emerging risks, including regulatory changes, industry news and developments, and enterprise-wide issue tracking systems. Supports key enterprise risk framework activities related to the program.

Qualifications and Preferred Skills

• Bachelor's degree or equivalent work experience.
• Typically 3+ years of applicable experience.
• Excellent written and verbal communication skills.
• Strong project management and analytical skills.
• Knowledge of, or experience with, financial products, services, and operations.
• Proficiency in basic software applications such as Microsoft 365 (Teams, Word, Excel).
• Experience identifying risks and/or controls and developing or recommending steps to mitigate risks.
• Partner with internal stakeholders to review and analyze issues for applicability and signs of emerging risk.
• Effectively build and maintain collaborative relationships with a diverse group of stakeholders.
• Ability to engage effectively with product and process owners to gain an understanding of functions, goals, and priorities to solve problems and drive innovation

• The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.