Become a key driver in DFDS’ largest digital-transformation initiative
The Atlas Programme is rolling out Microsoft Dynamics 365 Finance & Operations (D365 F&O) to more than 30 markets and 70 entities, replacing every legacy ERP on our journey toward a greener, fully digitised future. You will join the Programme’s Process Improvements team, where you will own the programme’s change control process and lead cross-functional projects end-to-end making sure that the way we work continuously improves—for the benefit of Finance, Procurement and the entire business of DFDS.
Your main responsibilities will be to …
- Lead and deliver cross-functional initiatives that simplify, optimise and standardise Finance- and Procurement-related processes in (and around) D365 F&O.
- Own and drive the ITIL-based change-control framework for Atlas: chair the Change Advisory Board, govern the end-to-end workflow from request to deployment, and ensure every change meets quality, compliance and sustainability goals.
- Evaluate existing workflows as assigned, identify root causes of inefficiency, design data-driven solutions, secure buy-in, and drive implementation—measuring benefits after go-live.
- Map as-is and to-be processes using Visio, SmartDraw or equivalent tools, maintain clear documentation, and guarantee alignment with our global ERP architecture.
- Translate business requirements into actionable project plans and coordinate multiple workstreams—balancing scope, budget and timeline while managing risk.
- Engage, communicate and negotiate with stakeholders at every level—from end-users to C-suite—ensuring adoption, training and lasting behavioural change.
- Coordinate with solution architects, developers and release managers to land changes smoothly into production, safeguarding data integrity and service continuity.
Must-have competencies & experience
- Practical experience from Application Management Services running the change process in IT Operations using your insights into ITIL or similar framework.
- Project management experience of complex (but not necessarily large) projects—you proactively push initiatives forward and remove roadblocks.
- Proven process-optimisation and continuous-improvement track record in Finance, Procurement or similar back-office domains.
- Hands-on process-mapping and visualisation skills plus confident requirement-gathering, root-cause analysis and problem-solving techniques.
- Fluent stakeholder communicator across functions, cultures and seniority levels.
- Conceptual understanding of functional areas such as Finance, Procurement, Supply Chain or Shared Services.
Highly desired if you have
- Experience in ERP ecosystems—ideally Microsoft D365 F&O Familiarity with multi-country ERP roll-outs.
- Formal CI/quality toolkits: Kaizen, Lean, Six Sigma, Value-Stream Mapping, TIMWOOD, BPR.
- Advanced proficiency with Visio, SmartDraw or similar for process design.
- Exposure to data-analytics, RPA or AI solutions that boost process performance.
- Prince2, PMI or IPMA, ITIL Practitioner/Managing Professional certification.Prior worked in shipping, logistics or other asset-heavy, multinational environments.
Practicalities
Occasional travel to other DFDS locations - mainly in Northern Europe - will be part of the job.
Working at DFDS
DFDS is a dynamic company, with great passion and commitment for what we do and for working within a demanding and exciting domain. DFDS is in a growing market, providing numerous challenges and ample opportunity for personal development and relevant supplementary training and education.
While you're with us, we want you to develop and move yourself further. We'll encourage you to challenge yourself to acquire new skills and perspectives. You will set and prioritize your goals in close cooperation with your manager. The role offers professional development aligned with the team's vision through ongoing feedback and support. We also provide training courses as needed to enhance your skills.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills, and strong characters bring out the best in us all. And we cannot wait for you to join.
Join us and be part of a diverse, vibrant community that values work/life balance and professional growth.
Does this sound like a match to you? Apply now!
If you find the job interesting and your personality, skills, experience, and desire match this role, we’d love to hear from you. Please submit your CV and application in English. We will evaluate applications on an ongoing basis as the position will be filled as soon as possible.
While the process may be slightly extended due to the summer holidays, rest assured that we will get back to you at earliest convenience. Interviews are planned to be held in the end of August.
For questions about the position, please contact Ganna Gawelska, Delivery Lead Improvements, at [email protected].
