Job Title: Polish Speaking Technical Customer Support Representative
Languages: Fluent in Polish and comfortable with English
Location: Remote
Job Type: Full-time
Job Description:
We’re looking for a Polish-speaking Technical Customer Support Representative to join our dynamic team. You’ll provide top-tier support to our Polish-speaking customers through phone, email, and live chat, while maintaining professional and empathetic communication. Help solve customer issues, translate materials between Polish and English, and contribute to a seamless customer experience.
Key Responsibilities:
- Deliver exceptional service in both Polish and English.
- Resolve customer inquiries and complaints with empathy and efficiency.
- Translate communications as needed.
- Maintain organized records of interactions.
- Collaborate with internal teams to ensure customer satisfaction.
Requirements:
- Fluency in Polish (C1 level or higher).
- Strong English communication skills.
- Previous Technical Customer Support experience is a plus.
- Professional demeanor and problem-solving skills.
What We Offer:
- Competitive salary and benefits.
- Flexible working hours and remote.
- Career growth opportunities in a fast-paced environment.
- Supportive and inclusive company culture.
Rodzaj pracy: Pełny etat
Miejsce pracy: Zdalna
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