In your role of Patient Journey Manager Oncology you will oversee the collaboration and engagement with key accounts/institutions and stakeholders in the field of hematology to drive innovative business solutions that enhance patient access to medicine.
This will involve identifying obstacles that hinder effective product utilization within specific institutions and formulating and implementing strategic plans to overcome these challenges.
Key Responsibilities:
Discover & Partner
Build strategic, collaborative external business relationships with targeted institutional key stakeholders; engage and partner to develop patient-focused solutions to optimize the patient journey within hospital and/or patient support program (PSP)/HSS.
Serve as the primary field-based point of contact for a portfolio of cancer care sites, facilitating successful GSK product integration and utilization.
Investigate, uncover and map current patient models of care for assigned institutions: site-specific and/or provincial treatment pathway processes, policies, protocols and workflows for hematology medicines, institutional key influencers/decision makers, systems/software integration and considerations for optimal PSP implementation.
Identify clinical, economic and operational gaps and barriers and lead the development and implementation of innovative solutions to optimize patient access and outcomes.
Implement
Ensure launch success by optimizing the patient journey and building solutions that are at the intersection of patient journey pain points, brand priorities and health systems barriers.
Demonstrate leadership in gathering and sharing timely insights from external healthcare community that inform and shape cross-functional activities.
Support decision making within institutions that drive operational integration of new treatments and optimal care pathway placement aligned to approved label.
Optimize
Evaluate PSP customer experience for each assigned institution and communicates performance on both quarterly and on an “as needed” basis. Identifies regional trends and contributes insights to PSP Lead/Commercial team.
Understand each institution and support them during transitional periods (e.g. obtention of drug public coverage)
Conduct an in-depth analysis to uncover care gaps, local barriers and key customer needs to drive strategic objectives for the institutions.
Enhance operational excellence and innovation to optimize care path for patients receiving treatment, identifying process optimizations and insights as PSP evolves.
Minimum Qualifications
We are looking for professionals with these required skills to achieve our goals:
5+ years of experience in hematology/oncology and strategic account management working with high influence key stakeholders in hospital/institutional setting.
Strong background in pharmaceutical industry, life sciences or medical/nursing.
Project management experience, including superior organization and planning skills.
Proven ability to build external relationships quickly and credibly and influence key decision makers.
Strong business acumen and sense of urgency.
Collaborative mindset.
Strength in navigating the unknown – confidence to seek, uncover and understand current state within assigned institutions; creativity and drive to forge an optimal path to desired state.
Self-motivated, accountable, passionate, committed, invested in the business.
Strength in challenging both self and the status quo.
Excellent communication, customer engagement skills and presentation skills.
Solutions-oriented, with the ability to offer creative options for problem solving.
Demonstrate the highest levels of governance and comply with GSK policies and procedures, applicable healthcare laws and regulations.
Ability to travel within Poland 30-40%, including overnight travel.
A valid driver’s license and safe driving record.
University degree, health sciences or business administration preferable.
Preferred Qualifications
The following characteristics would be an asset:
Advanced degree.
Thorough understanding of hematology markets (MM knowledge would be a big asset) and disease landscapes.
Established business relationships with HCPs and other stakeholders within hematology/oncology.
Experience working in markets with complex reimbursement and treatment pathways.
Product launch experience in a new therapeutic area (TA).
Why Us?
What we offer:- Career at one of the leading global healthcare companies
This is a hybrid ( office/field) role and requires 40-50% travel.
- Contract of employment
- Company Car
- Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
- Life insurance and pension plan
- Private medical package with additional preventive healthcare services for employees and their eligible counterparts
- Sports cards (Multisport)
- Possibilities of development within the role and company’s structure
- Personalized learning approach (internal training, mentoring, access to online training’ platforms: Keep Growing Campus, LinkedIn Learning, Business Skills, Harvard Manage Mentor, Skillsoft and external training)
- Extensive support of work life balance (flexible working solutions, short Fridays option, health & well-being activities).
- Supportive community and integration events
- Modern office with creative rooms, fresh fruits every day
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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