Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Diebold Nixdorf is expanding its Delivery Center in Warsaw, a captive shared service center within Global Business Services, Eurasia Delivery organization. In our center in Warsaw we support Diebold Nixdorf units throughout Europe, Middle East and Africa with accounting and order management services.
As an Order to Invoice Specialist (OTI) with German (Warsaw), you will play a pivotal role in ensuring the smooth operation of the end-to-end OTI process. This position is ideal for candidates with a minimum of 1 year of relevant experience and a strong interest in business administration or finance. You will be responsible for managing various aspects of the OTI process, including order processing, invoicing, while maintaining a high level of accuracy and customer satisfaction.
Location: 2 days per week in Warsaw office
- Enter customer orders for hardware, software and services
- Track and manage orders, updates and cancellations
- Create and administrate purchase orders for internal and external vendors
- Prepare, issue and submit customer invoices
- Maintain and review data in relevant systems and databases
- Daily monitoring of invoicing and management of dashboard (transaction)
- Review and resolve billing inquiries
- Respond to inquiries from business and customers
- Ensure compliance with the Group’s controls, policies and procedures
Qualifications
- Good level of English and German (min. B2)
- Min. 1 year experience with any ERP (you will be trained on SAP by us)
- SSC/GBS, Order Management, Contract Management, Customer Service, Logistics, Finance or similar experience is needed
- Bachelor's degree or during studies is a must; business administration or accounting/finance education is a plus
We offer
- Contract of employment
- Trainings from the first day of work
- Hybrid model work
- Insight and Knowledge of cutting-edge technologies
- Various options for personal development (career paths, internal recruitment, trainings, assisting ad hoc projects etc.)
- Possibility to use foreign languages on a daily basis
- Teamworking and supportive atmosphere
- Life insurance, private medical care, Multisport card
- 26 days of holiday regardless seniority.
- Employee Assistance Programme
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