This role is an individual contributor's role, where main focus is on LoanIQ implementation in Lending Ops processing area for EMEA region. Therefore all activities associated are aimed for proper operations readiness from that angle.
Responsibilities:
Responsible for the day to day management of executing to milestones and budget on one or more projects related to LoanIQ implementation in the region.
As Product Owner you will be closely partnering with LoanIQ Technology team [Business Analysts, Developers, testers], Lending Ops processing area to gather key business requirements, sometimes you will need to challenge their requirements based on experience with product and system
Crucial thing will be to collaborate with your Prod Owner partners from other regions like APAC, NAM, Canada to achive global standard and consistent approach while implementing new global platform.
Adhering to Agile routines as: Monthly & Quarterly prioritization review with business partners
Ad hoc requirements / acceptance criteria sessions (Discovery)
Submit Confluence request for procedure update / maintenance requests
Process map / workflow design (before & after) if needed
Provide support for procedure & Job Aid creation (i.e. screenshots & clarifications)
Escalate project risks to the Project Director, or Project Sponsor, when appropriate.
Ensure vendor performance is monitored and actions taken if performance warrants.
Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
Persuade and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.
Qualifications:
6-10 years of relevant experience in - Lending Ops, PC, Operations, Project Management, Technology etc.
LoanIQ experience as user, BA etc.
Syndicated lending knowledgeB
Bachelor's degree/University degree or equivalent experience
Organizational Changes Initiatives
High communication skills in English (written and verbal); additional languages are an asset depending on the region
Strong attention to detail and analytical skills
Ability to work independently with limited supervision
Proficient in MS Office Suite (specifically MS Excel)
In-depth knowledge of KYC, AML and regulations standards
Proven experience in conducting due diligence on high-risk clients
Team player with a proactive and solution - oriented mindset
We offer:
Competitive salary connected with annual salary review and discretionary annual performance bonus
Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
Hybrid model of work – 3 days from modern offices and from home
Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
Unlimited development opportunities within Citi global network.
#LI-KG1
Loan IQ experience
Agile experience
Flexcube experience
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Project Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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