Join our team as a KYC Quality Control - Client Data Associate, where you'll be responsible for performing comprehensive quality reviews of KYC profiles to ensure compliance with corporate and local regulatory standards. In this fast-paced and flexible operational environment, you'll evaluate complex KYC/AML documents and promote excellence, diversity, and quality.
As a KYC Quality Control - Client Data Associate, within KYC Quality Control Team, you will perform end-to-end quality reviews of KYC profiles to ensure accuracy, completeness, and validity. You will maintain a globally agreed quality pass rate and manage your workload to ensure timely escalation of key risks. Build strong partnerships with stakeholders and assist with change management for KYC policy integration.
Job responsibilities:
- Perform quality reviews of KYC profiles, ensuring adherence to JP Morgan standards and global regulatory requirements.
- Maintain a globally agreed quality pass rate for records sampled by the Quality Assurance Team.
- Manage personal workload and ensure timely escalation of key risks/issues to management.
- Stay informed of changes to processes, procedures, and regulatory requirements.
- Develop strong partnerships with key stakeholders and maintain relationships across the firm.
- Assist with change management for KYC policy integration and training material updates.
- Collaborate with management on training plans, process improvements, and knowledge sharing.
- Provide responses to Audit and Regulator reviews as required by the Controls Team.
- Partner with management to ensure KPIs align with business requirements and monitor metrics.
- Identify and execute process improvements and provide SME support on key initiatives.
- Support management with tasks such as prioritization, escalations, workflow management, and team oversight.
Required qualifications, capabilities, and skills:
- Experience in the Financial Industry.
- 5+ years of experience in KYC/AML/Compliance/Audit/Regulation/Risk & Controls.
- Quality Control experience.
- Strong verbal and written communication skills with the ability to influence others.
- Excellent analytical and research skills, detail-oriented with the ability to deep-dive into issues.
- Ability to analyze large sets of data.
- Strong time management skills, self-directing, and capable of handling high-pressure tasks.
- Quality-focused work ethic with a strong controls mindset.
- Flexibility to operate in a changeable environment.
- Proactive and accountable.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
ABOUT THE TEAM
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
