Intern, Operational Excellence
Are you passionate about process improvement and eager to gain hands-on experience in a dynamic, cross-functional environment? Lundbeck GBS Kraków is looking for a motivated Operational Excellence Intern to support our team in executing improvement initiatives, streamlining processes, and enhancing service delivery. This internship offers a unique opportunity to work alongside experienced professionals and contribute to meaningful projects that drive operational success.
If it sounds like you, why don’t you join Lundbeck in Krakow, a certified Great Place to Work in, and get your brain in the game?
Your new role
As an Operational Excellence Intern, you will play a key role in supporting process improvement and service optimization initiatives. Your responsibilities will include preparing datasets, creating pivot tables, and conducting quick analyses in Excel to inform decision-making.
You’ll track project statuses, map processes, and document change management flows to ensure transparency and progress. Additionally, you’ll maintain and analyze WalkMe content to identify optimization opportunities, support supplier communications, and manage the Idea Hub by coordinating topics, owners, and progress updates.
You’ll also contribute to multi-country rollouts by developing templates and auto-replies, test new solutions and document feedback, and assist in implementation and review phases. Finally, you’ll help coordinate logistics, marketing, and speaker arrangements for internal events, ensuring smooth execution and impactful engagement.
Your future team
You'll be joining a team of independent experts who are highly creative and enthusiastic about improvements, new technologies and innovative solutions. We collaborate to reach shared goals and engage in strategic projects that drive customer centricity and excellence in our processes.
What you bring to the team
- Strong organizational and communication skills.
- Attention to detail and willingness to learn tools like WalkMe.
- Experience in event planning or process documentation is a plus.
- Awareness and basic knowledge of global AI trends is a plus.
- Proficiency in Excel (intermediate level), PowerPoint, and basic data handling.
- Analytical thinking and problem-solving skills, with a focus on delivering practical solutions.
- Availability: Minimum 20 hours/week.
Additionally, you are:
- Eager to learn new tools, explore process improvements, and ask thoughtful questions that challenge the status quo.
- Able to spot inconsistencies, ensure data accuracy, and document processes with precision.
- Comfortable reaching out to stakeholders, coordinating tasks, and sharing updates clearly and professionally.
Our promise to you
Lundbeck offers an inspiring workplace and innovative culture, where our curiosity, accountability and adaptability enable us to transform lives. We want to go faster and further on addressing the big unmet needs of people living with brain disorders. We offer rewarding careers with a mix of exciting tasks and development opportunities that are balanced with initiatives focused on your well-being.
Highlights of selected benefits:
- Flexible working arrangements (flexible weekly and daily schedules)
- Unique recognition system
- Comfortable and modern office with top-notch equipment and well-equipped relax rooms
- Robust integration and event framework
- Induction and Onboarding plan including your own Buddy
About Lundbeck GBS Krakow
Apply now
Can you see yourself in this role? We want to hear from you. Does this sound like your dream job, but you’re not sure if you meet all the requirements? We still want to hear from you!
- No separate cover letter is needed.
- We ask you not to include a photo or personal information that does not relate to your professional experience.
We need every brain in the game – and that includes all brains and the different perspectives we all bring to the table. At Lundbeck, we embrace the uniqueness of each employee, and we are committed to building a workforce that is as diverse as the people we serve. Read more about our commitment at www.lundbeck.com/global/about-us/our-commitment/diversity-and-inclusion.
#EveryBrainInTheGame
About Lundbeck
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world’s leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
