Title Medical Operations Associate Req ID
Recruiter
Primary Req Location POL - Warsaw, Warszawa, Poland
Remote/Hybrid – must be able to commute to office
Number of Openings 2
Recruiting Start Date
Job Level J040
Position Description
Role purpose
The Medical Operations Associate provides primary operational support to various programs within Pfizer Research & Development (PRD) group which include but not limited to Publications operations and the Enterprise Clinical Trial Data Sharing (CTDS) request operations.
The major responsibilities include but not limited to: Maintaining systems, Share Point sites and databases used for program management and operational excellence. Perform quality control procedures on data requests to data package issuance, publications related documents & system data according to corresponding Pfizer SOPs and guidelines. Process financial transactions and drug study data as requested.
The Medical Operations Associate will work closely with program and team leaders with necessary communication and coordination to ensure efficient program process and compliance.
Main responsibilities
The support areas of Publications include but not limited to:
Support publication activities by completing watch list checks and related forms, in relation to determining if external manuscript authors are included on any debarment watch lists, as per publication SOP.
Assist with access request to the Publication application to internal and external stakeholders by ensuring that appropriate training has been completed for the requested role.
Assist with contracting with external partners by ensuring that appropriate deliverables and clauses have been captured for the requested work and finalized.
In partnership with the Publication Specialists and Publication Sr. Manager of Operations, verify the management of monthly invoice processing from publication vendors (~200 invoices/month), including reconciliation of application records and confirmation of receipt of deliverables, and data capture prior to invoice payments.
In partnership with the Publications Sr. Manager assist with data quality review and process control to ensure compliance with publications SOP.
Metrics from each optimization activity will need to be captured in reports and dashboards so that efforts can be measured and tracked to identify future process improvements. Maintenance of job aids to ensure process controls are aligned and current.
This role will also support the training of Pfizer colleagues in best practices. This might include ‘train the trainer’ sessions with Pfizer colleagues and vendors. Work with IMOS leadership to ensure requests are managed appropriately and timely.
The support areas of Clinical Trial Data request include but not limited to:
Provide end-to-end Operational Management of the clinical trial data sharing requests from submission to data package upload.
Perform due diligence and collaborate with internal and external partners to ensure the timely review of all requests.
Coordinate data packages for upload to Pfizer supported platforms.
Develop reports and metrics scorecard for CTDS program and ensure the accuracy and timely distribution of all reports to CTDS stakeholders.
Manage requests in the CTDS tracking system (SharePoint, Teams)
Ensure all requests are thoroughly reviewed and correctly documented to maintain the highest standards of quality and efficiency. Ensure tracking log is always complete and accurate.
Partner with global team and contribute to process and business technology improvement projects within areas of responsibility, as requested.
Qualifications
- Applicants must have a bachelor’s degree with 4+ years of experience OR a master’s degree with 2+ years of experience OR an associate degree with 8+ years of experience with preference for a focus in science, healthcare, or related field.
- Excellent writing skills and ability to edit, summarize and interpret complicated content effectively and concisely for better understanding.
- High fluency in written English and strong functional fluency in spoken English.
- Strong organizational skills, attention to detail, and ability to prioritize multiple projects and meet deadlines.
- Ability to take initiative and work independently.
- Software: Microsoft Word, PowerPoint, Excel, Teams and Outlook.
- Demonstrated effectiveness working in a multidisciplinary, matrix team situation, and demonstrated ability to manage change and diversity.
- Developed customer service skills and teamwork spirit.
- 1-2 years’ experience in pharma, pharma internship, or closely related is a plus.
Work Location Assignment: Remote
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Pursuant to Article 24(6) of the Act of June 24, 2024 on the protection of whistleblowers, Pfizer Polska Sp. z o.o. and Pfizer Trading Polska Sp. z o.o. declare that they have adopted a joint internal reporting procedure, which, in accordance with the provisions of the aforementioned Act, is also available to persons applying for employment on the basis of an employment relationship or other legal relationship constituting the basis for providing work or services or performing functions. The content of the procedure is made available upon request sent to the contact person or to the email address [email protected].
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