- REQ-10097097
- 06/06/2025
- Customer Loyalty
- Katowice, Polen
- ING Hubs
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ING Hubs Poland is hiring!
We are looking for you, if you have:
- at least 1 year of working eperience in a Shared Services environment, preferably with first line contact and ticket handling,
- very good written and verbal communication skills in English + French (B2+/C1),
- eperience in HR technology & processes with strong focus on data management,
- eperience in cooperation and building the positive relationships with eternal / internal business partners,
- ecellent communication skills, readiness to learn and collaborate,
- strong people & client orientation,
- accurate, structured and strong attention to detail,
- ability to work in an international and multicultural environment,
- Bachelor/Master degree (or equivalent).
You'll get etra points for:
- epertise in agile, operational management, quality management and risk,
- curious to continuously improve in an agile way,
- eperience in working with Workday, ServiceNow,
- knowledge of Belgian legal rules & regulations: labor law/ employment,
- proficient in the use of Microsoft Office,
- ambition to be part of setting up ING’s global shared People Services Centre,
- epertise of quality management and risk,
- problem solving & decision making.
Your responsibilities:
- act as a contact person for the HR Business Partners, managers and employees for HR-related queries and advise based on labor law provisions as well as policies of the company,
- taking care of administration around ING colleagues that join, leave or change jobs,
- maintaining employee data,
- creating contracts,
- handling employee inquiries and cooperation with Managers,
- maintaining the knowledge base for employees, managers and other HR,
- training new team members,
- assist to implement policies, procedures or systems.
Information about the squad:
The team consists of 19 Specialists who provide HR services to an internal client in Belgium.
The role naming convention in the global ING job architecture will be “Customer Loyalty Member V”.
The role naming convention in the global ING job architecture will be “Customer Loyalty Member V”.
Learn more about our benefits
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ING Recruitment team
Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.
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