Who we are looking for
The Fund Order Services Senior Analyst is an integral member of the Team responsible for delivering quality service to assigned clients of the team. He/She must contribute to the team on technical matters in both quality of service and communication with internal clients and other supporting departments. The Fund Order Services Analyst is required to solve problems and provide assistance to the other Fund Order Services Senior Analyst . Achieving quality of service is a team effort and the Fund Order Services Senior Analyst needs to function at all times as a team player and ensure that other members of the team do so too.
Purpose Of Role:
The Fund Order Services Senior Analyst is an integral member of the Team responsible for delivering quality service to assigned clients of the team. He/She must contribute to the team on technical matters in both quality of service and communication with internal clients and other supporting departments. The Fund Order Services Senior Analyst is required to solve problems and provide assistance to the other Fund Order Services Senior Analysts and Specialists. Achieving quality of service is a team effort and the Fund Order Services Senior Analyst needs to function at all times as a team player and ensure that other members of the team do so too.
Responsibilities:
As Fund Order Services Senior Analyst you will:
- Create, maintain and amend Static Data in the system following the relevant launches, product changes and inquiries as well as review such processes
- Monitor the processing of transaction orders
- Contact external Transfer Agents and vendors on transactions progress
- Create and send specific Client Reports
- Provide necessary support and information according to the clients’ and internal queries
- Maintain high level of control and monitoring of system applications and work flow.
- Keep up-to-date with all changes in the market practices/procedures/new technology as well as internal changes within SSB
- Be involved in departmental ad-hoc projects.
- Make recommendations for changes to processes and procedures, prepare documentation for review and participate in testing as required.
- Resolve review points highlighted by Fund Order Services Specialists and team supervisor and ensure they are kept informed of progress.
- Establish and maintain good working relationships with internal clients and colleagues.
- Take responsibility for personal development and training
- Be involved in the training and development of other team members as necessary
Specific Qualifications / Skills:
- Numeracy / literacy skills
- PC literate and competent in use of spreadsheets and word processing
- A thorough understanding of fund administration is required
- Excellent English; knowledge of German is an advantage
- High attention to details
- Taking ownership and initiative
- Ensuring accuracy and quality
- Providing outstanding service
- Effective communication
- Displaying insight & influence
- Fostering collaboration and teamwork
- Ability to perform effectively within strict client deadlines
- Ability to learn quickly and work in a team environment
Level Of Education:
University Students or Graduates (preferred)
Previous Level Of Experience: Around 1 year of relevant industry experience
Business Knowledge, Breadth of Expertise Basic understanding of business and operating environment, fundamental understanding of specialized discipline
We offer:
- Interesting process
- Hybrid working model- split between working from home and working from the office.
- Employee savings plan
- Premium life insurance package
- Gold medical package
- International operating environment
- Language classes
- Soft skills training
- Technical workshops
- Development sessions with a mentor,
- Diversity of opportunities across a range challenging and highly complex activities
- Technical or leadership career pathway
About State Street
What we do.
State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow.
We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility.
We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
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