External Risk Request Management Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank National Association is seeking a highly motivated and detail-oriented Analyst to join the External Risk Request Management (ERRM) function. This role serves as a centralized liaison between internal Risk and Compliance Specialists, Business Lines (BLs), and external stakeholders to ensure timely, accurate, and standardized responses to client and partner risk-related inquiries.

The Analyst will play a key role in supporting enterprise-wide responses to external requests related to risk assessments, enterprise readiness, disaster recovery, business continuity, cybersecurity, and other information governance topics. This position is critical in demonstrating the company’s commitment to regulatory compliance, data protection, and industry-leading risk management practices.

Key Responsibilities:

• Act as a central point of contact for coordinating and managing external risk-related requests across the enterprise.
• Collaborate with Business Lines and internal Risk and Compliance Specialists to gather, validate, and synthesize information into cohesive, client-ready responses.
• Ensure responses align with enterprise policies, regulatory expectations, and risk management standards.
• Interpret complex risk concepts and translate them into clear, accurate narratives that provide assurance to external stakeholders.
• Maintain a strong understanding of evolving policies, procedures, and regulatory trends across the enterprise risk landscape.
• Independently manage project deliverables, stakeholder meetings, and initiatives to ensure timely and complete execution.
• Identify and implement process improvements to enhance efficiency, consistency, and quality of responses.
• Anticipate stakeholder concerns and objections and proactively address them through effective communication and negotiation.
• Uphold a high standard of professionalism and represent the TPRM function with credibility and influence.

Basic Qualifications

• Bachelor’s degree in business, Risk Management, Finance or related field.
• Typically, more than six years of applicable experience in risk management, third party or vendor risk, or a related compliance function.
• Strong understanding of third party risk domains (e.g. information security, resiliency, compliance, financial health, etc.).

Preferred Skills/Experience

• Strong verbal and written communication skills, with the ability to tailor messaging for diverse audiences.
• Demonstrated critical thinking and problem-solving skills, particularly in interpreting abstract risk concepts.
• Ability to work independently in a fast-paced, deadline-driven environment.
• Experience with RSA Archer or similar Governance, Risk, and Compliance (GRC) platforms.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Deep understanding of financial services operations, products, systems, and associated risks/controls.
• Familiarity with key risk domains such as information security, cybersecurity, compliance, and operational risk.
• Proven ability to drive cross-functional collaboration and influence outcomes without direct authority.

• The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.