Collection Expert

Signify - Łódź, łódzkie

Łódź, łódzkie

We are Signify, the new company name of Philips Lighting.

We’re leading the ongoing development of connected lighting systems and services. By leveraging the Internet of Things, we’re transforming buildings, urban places, and homes. Our passion for sustainability makes us one of the top 10 greenest companies in the world.

We’re hiring a Collection expert for our Łódz office in Poland to help us meet our ambitious growth targets.

You’ll be part of the Accounting Operations & Services organization. The purpose of the department is to manage the Order to Cash processes; this means responsibility for timely collections of all outstanding amounts (Collections), for risk analyses of all existing and new customers (Credit) and for a timely and correct rebates process.

What you’ll do

  • You’ll organize, execute and develop the cash & collection process for defined customers and perform remaining enabling Order to Cash activities (e.g. credit notes with open items)
  • You’ll organize and support the accounts receivable process, monitoring the providers who are performing all transactional AR activities
  • You’ll support collections and queries activities between businesses and third-party providers
  • You’ll maintain an effective delinquency control and follow-up program for all customer accounts that are late, delinquent, potentially delinquent, or written-off
  • You’ll manage all stakeholders (both internal as well as external) and follow up on relevant queries and solving escalations from them
  • You’ll be the expert in problem solving, understanding root causes of issues, implementing countermeasures and embedding the new way of working, continuously looking for improvements and implementing quick wins

What you’ll need

  • You have a bachelor’s degree in Finance with strong analytical skills
  • You have 5 years of related experience with executing and overseeing the collection process, ideally within a shared service and in cooperation with a service provider
  • You are Customer Service oriented with excellent communication and influencing skills
  • You are fluent in English and Spanish; Portuguese would be an added value.
  • You have knowledge of FSCM module in SAP

What you’ll get in return…

We offer a competitive package of benefits including a good salary, bonuses, flexible working hours, connected and ergonomic office, career development opportunities and family-friendly employment policies.

About you

You put the Customer First by building a trustworthy reputation with your customers. You actively listen to your customers’ thoughts and needs.

You are Greater Together by collaborating across teams to build on our strengths and diversity, and work towards our shared goal.

You are a Game Changer by innovating. Together we set ourselves apart and continue to lead in the market.

You have a Passion for Results by working smarter and faster to deliver excellence.

What we promise

We’re committed to the continuous development of our employees and using our learning to shape the future of light and create a sustainable future. Join the undisputed leader in the lighting industry and be part of our diverse global team.

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