What We Do
Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.
Who We Are
We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.
Position Overview
Care Access is seeking a highly motivated and results-driven individual to join our team as a Clinical Relationship Specialist. In this role, you will be responsible for building and maintaining a network of physicians in key therapeutic areas. Your primary focus will be to recruit physicians who can support our clinical research studies as Investigators as well as Doctor Referral to refer patients to participate in studies. Additionally, you will identify opportunities to expand our local physician database, increase the number of practices working with us, and ensure high-quality customer service.
What You'll Be Working On (Duties include but not limited to):
- In this role, you will play an important role in ensuring high medical standards at Przychodnia Care Access Warszawa
- You will participate in building strong relationships with the network of investigators (Principal Investigators and Sub Investigators)
- You will work closely with colleagues from other functions, including Clinical Operations, Site Staff, and the Physician and Site Alliance team to recruit patients to various clinical studies
- You will identify opportunities that result in the expansion of the local physician’s database which will increase the number of practices working with us to achieve our study targets
- You will identify opportunities to expand our access to patients and achieve Care Access study targets, by agreeing to promote Care Access studies and prepare events for recruiting studies
- You will build a network of Ambassadors/Key Opinion Leaders in our key therapeutic areas who would help identify potential patients for recruiting studies
- Identify and attend conferences, exhibitions and other marketing opportunities to promote Care Access and develop opportunities to expand our access to patients
- Present and discuss the services and benefits that Care Access can provide across your region with confidence, knowledge and authority
- Maintain and update local GP Practice database and present information to demonstrate ongoing cleansing and accurate data
- Handle patient information in accordance with Good Clinical Practice
- Comply with all regulatory and in-house standard and corporate operational requirements
- Keep up to date with local and national healthcare news, issues and guidance
- You will cooperate with study vendors of various services necessary for the proper functioning of the site (e.g.endoscopy, ultrasound, X-ray, MRI, ..., etc.)
- You will participate in required trainings both internal and external
- Other administrative tasks as necessary
Physical and Travel Requirements:
- Work is in the field - Warsaw and surroundings, traveling is 80% of the time
What You Bring (Knowledge, Skills, and Abilities):
- Ability to communicate and work effectively with a diverse team of professionals
- Strong organizational skills: Able to prioritize, delegate, direct, support, assign and evaluate others work and follow through on assignments
- Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with physicians, coworkers, management, patients, and vendors
- Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals
- Strong computer skills with demonstrated abilities using clinical trials database, MS word and excel
- Ability to balance tasks with competing priorities
- Critical thinker and problem solver
- Curiosity and passion to learn, innovate, able to take thoughtful risks and get things done
- Friendly, outgoing personality with the ability to maintain a positive attitude under pressure
- High level of self-motivation, energy and possess a high degree of urgency.
- Ability to work independently in a fast-paced environment with minimal supervision
- Ability to adapt to changes in responsibilities and workloads.
- Must have a sales mentality
Certifications/Licenses, Education, and Experience:
- Bachelor’s Degree requiredor equivalent experience
- 2+ years proven experience in a sales-related environment, ideally from within the healthcare sector
- Strong organizational and planning skills to maintain a busy and diverse work schedule
- Fluent Polish and good command of English
- Proactive approach with the ability to work autonomously
- Excellent problem-solving skills
- The ability to multi-task and work well within a high-paced pressurized environment
- The ability to use your initiative to deliver a great customer experience
- Excellent communication skills paired with the ability to develop and nurture relationships
- Intermediate/Advanced IT skills including experience of using Word, Excel, Outlook and PowerPoint
Benefits (Poland only):
- PTO/vacation days, sick days, holidays.
- LuxMed
- PPK Plan
- Life Insurance
- Health & Wellness Allowance
- Car Allowance
- Quarterly bonus system based on achieving individual goals
- Culture of growth and equality
Diversity & Inclusion
We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.
At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the
physicians and caring for patients.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
Employment Statement
Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.
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