Supervise warehouse operations to ensure timely, high-quality parts delivery using Toyota Production System (TPS) principles. Lead safety, quality, cost, and people management. Drive continuous improvement, efficiency, and compliance. Oversee daily logistics, develop staff, manage resources, and monitor KPIs to support over 100 retailers and Toyota's regional distribution hub.
Company Information:Every day we ship thousands of components, accessories and vehicles across the whole of Europe. Our supply chain operations ensure that our factories, retailers and customers receive their products in the right place and at the right time.
From the beginning of a car’s lifecycle to its disposal, Toyota’s sophisticated supply chain network focuses on reducing the environmental impact of our products and activities. For our production parts, multiple cross-docks and consolidation points across the region support the supply of components to our manufacturing plants. Vehicle Logistics Groups in our European hubs, cross-docks and port operations ensure our customers get their vehicles on-time, in-time, every time. For after-sales activities, we have an extensive supply chain to organise and support service parts and components.
The Service Parts Supply Chain Group operates 18 central distribution warehouses throughout Europe. Using a hub & spoke distribution method, they ship thousands of components and accessories every day to over 3300 retailers throughout Europe and affiliates across the globe.
The warehouse currently employs 53 people (both Office and Warehouse) and stores approximately 54.000 part numbers with an inventory value of € 5M. The warehouse receives parts Toyotas main European warehouse (TPCE) in Belgium. In as continuous strong growing market, it supplies parts overnight to over 100 Toyota and Lexus retailers in Poland, Lithuania and Latvia, Same Day Service to Warsaw retailers, and Toyota Motor Poland’s vehicle hub, satisfying over 8000 orders per day.
The role encompasses all aspects of the daily supervision of a stand-alone warehouse operation - Safety, Quality, Delivery, Cost and people management. In line with Toyota philosophy the Supervisor is expected to monitor continuous improvement of the operations utilising latest TPS thinking. The position, reporting into the Assistant Warehouse Manager (based in TPCPL, Warsaw)
Your responsibilities
Accountability 1: Depot Health & Safety management
#1: safety always first, zero tolerance related to safety, lead by example and ensure Stop-Call-Wait Culture
Create a zero risk operations environment through proactive risk evaluation.
Health & Safety Assessments: Daily safety patrols,
Safety reporting: yokoten safety issues, accident & incident reporting
Analyse safety issues, uncover root causes and define countermeasures to avoid re-occurring incidents/accidents
Promote and implement best practises.
Continuous improvement of operation, focussing on ergonomically aspects.
Maximize separation of men & machine and machine & machine.
Accountability 2: Quality
Deliver ‘best in class’ quality to dealers.
Ensure high quality standards up to the dealers,
Define root-causes and implement countermeasures to improve quality through using 5 step / TBP approach
Foster customer first environment
Monitor quality KPI’s and priorities for kaizen (e.g. sorting errors, warehouse denials, non-shipped lines, damages, ability factors, productivity indicators).
Report & follow up quality results on daily base
Guide operation if needed to ensure better quality
Accountability 3: Operations management
Deliver ‘best in class’ operations by using Toyota Way tools: LDC approach, FMDS, standardisation, SOP creation and follow-up OJD, QCC.
Control and monitoring of all incoming / outgoing goods / transfers / transfers according to standardized procedures and defined priorities.
Follow-up operational KPI’s, face challenging targets and assures that objectives are met.
Planning of resources: weekly and daily workload, manpower & equipment planning and follow-up
Monitor operational KPI’s (efficiency, equipment, material)
Initiation and ensuring the implementation of material flow concepts, internal operation, transport systems and storage techniques to achieve optimal productivity
Gemba presence, warehouse process supervision
Ensure smooth operations through in & outbound flow control & planning (Heijunka)
Irregularity control
Visualise process, Yamazumi, M&I flow, Standard Operation Procedures
Translate + communicate local storage issues with Ass. WHM
Implement and follow-up local warehouse kaizen plan
Encourage, follow up & guidance of operational kaizen activities
Accountability 4: HRD & People management
Set up & monitor local versatility/skill matrix & create development plan for all associates to reach multi-skill level
Identify development needs warehouse associates
Ensure clear and structure Toyota Way competencies appraisal within Warehouse Member
Organise/facilitate training plan for office & warehouse in line with defined development needs, facilitate OJD
Guide & support during job assessment’s,
Work regulations monitor and follow up
Communication: regular team-briefing
Code of Conduct: Ensure TME/depot regulations are followed and implemented.
Accountability 5: Cost management
Responsible for the provision of all necessary information arising in his sphere of responsibility to all relevant posts
Effective use of available equipment, material and resources
Initiate + follow up cost kaizen possibilities in the warehouse
Equipment & fleet control
Daily manpower & machines planning and follow up
Education level & general experience:
> 5 years’ experience in logistics and/or shop floor management (preferably automotive)
Technical knowledge:
Understanding of operational processes and flows.
Fluent in communication (local language, English)
Knowledge of P.C. (word, excel, power point, …)
Breadth of expertise:
Experience in total responsibility for delivery of daily result in a shop floor environment.
Proven track record of people management on both shop floor
T.P.S. principles in shop floor operations
Competencies:
Factual and analytical thinking
Perseverance
Monitoring own and others performance
Long term development of others
Strong communication skills
We offer:
- Permanent contract
- Training program
- Opportunity to grow towards higher management functions in operations or support functions
- A dynamic and challenging multicultural work environment, being part of a motivated team in which competence and quality play an important role. Enhancing personal growth and a real opportunity to invest in your future through on the job development and training. Where your effort, dedication and initiative are rewarded by a competitive and comprehensive compensation and benefits package
- At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All of our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, age, religion, ethnicity. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.
Place of employment
Warsaw, PL
At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, age, religion, ethnicity, disability or other personal characteristics. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.
If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.