Technical Support Engineer

Coralogix
Krakow, województwo małopolskie
Full time
1 tydzień temu

Description

Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.

We are seeking a Technical Support Engineer to join our dynamic and globally distributed team. This role sits at the vital intersection of deep technical expertise and exceptional customer focus, playing a key part in delivering outstanding experiences for our customers.

As a Technical Support Engineer, you will be responsible for assisting Coralogix customers with advanced technical queries, designing solution architectures, and driving the successful onboarding and continued adoption of the Coralogix platform. Your work will directly influence customer satisfaction, retention, and product value realization.


Responsibilities:

Requirements


Nice to have: 



Cultural Fit

We’re seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we’d love to hear from you.


Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.



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