For Linklaters Service Delivery Centre Warsaw, we are currently recruiting for the ServiceNow Administator role.
You will be responsible for
Participating in the design, build, and implementation of ServiceNow in Linklaters
Working with Linklaters ServiceNow partner (SPOC) on platform Incidents and Change
Managing stakeholders throughout the business who are using ServiceNow (including Technology, Document Services, UK Operations and more)
Co-managing the ServiceNow Support queue of BAU tickets. Ensuring work moves smoothly between the internal team and our partner
Completing ServiceNow enhancements at a CSA foundational level for ITSM and our custom applications
Providing ServiceNow support to Linklaters projects
Apply if you
Have a ServiceNow CSA certification or relevant experience
Have expertise in ServiceNow ITSM. App Engine preferred
Have strong stakeholder management skills
Are fluent in spoken and written English (good command of Polish is a plus)
Have experience working with projects
Have experience working with ServiceNow Partner(s)
ServiceNow CAD experience is a plus
Location
Warsaw (hybrid model - 2 days per week at the office)
Contract
Fixed-term contract of employment for 12 months (umowa o pracę na czas określony 12 miesięcy)
Benefits
Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:
Private medical insurance
Onsite gym and bike facilities
Group life insurance
Firm funded worldwide personal travel insurance, for you and your family
Subsidised sport card or public transportation card
Wide range of training opportunities
About Linklaters
Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.
We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.
Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.
We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias, because we want everyone to feel that they belong. This is vital to our ability to work as one team, with a common mind-set.
We recognise that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.
What sets us apart
At Linklaters
We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business
We belong to a firm that embodies its corporate social, environment and governance responsibility commitments
We celebrate diversity, equity and inclusion so our people can bring themselves to work
We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to
We invest in custom-fit career paths for our people in line with their talents and aspirations
We provide agile working solutions to meet the changing needs of our people and our business
We are committed to people first relationships based on mutual trust, respect and appreciation
We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed
We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others
Technical Skills:
This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.