ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees. To support our growth, we’re looking for a System Analyst who will play a key role in bridging the gap between business needs and technical execution. You’ll work closely with cross-functional teams to design smart, scalable solutions that directly impact how our products evolve.
Requirements:
Experience
At least 5 years of experience in system analysis or a similar role
Previous experience in the financial domain – a strong advantage
Technical Skills
Familiarity with programming concepts
Strong skills in system design, business process modeling, and data analysis
Ability to create and maintain detailed technical documentation
Knowledge of BPMN and UML
Experience with Microservices and API integration
Soft Skills
Excellent analytical thinking and the ability to interpret complex systems and workflows
Strong organizational and communication skills
A proactive approach to problem-solving and decision-making
Responsibilities:
Gathering and analyzing business requirements from stakeholders
Leading meetings and discussions with business teams to understand their needs and system expectations
Collaborating with internal development teams and external vendors to define technical solutions
Creating and maintaining clear, structured system/technical documentation
Translating requirements and documentation into actionable tasks for the development team
Taking part in workshops to identify processes, improvements, and system functionalities
Proposing and designing new features
Analyzing logs, metrics, and system errors to recommend optimizations
Supporting the QA team in creating test cases and conducting acceptance testing
If you're passionate about connecting the dots between business goals and technical solutions—and want to work on impactful products in a fast-moving environment—ZEN is the place for you.