Senior Atlassian Engineer with PO skills

We are seeking a results-driven Atlassian Engineer with Product Owner skills to help drive the evolution and optimization of our internal Atlassian tool ecosystem (Jira, JSM, Assets, Confluence, Atlassian Analytics, etc.). As a member of the Product & Technology Operations organization, you will help manage the Atlassian platform roadmap, gathering and prioritizing requirements from cross-functional teams, and ensuring that our Atlassian tools align with business needs and drive operational excellence. This is a mid-level to senior role ideal for someone with hands-on experience owning enterprise-scale Atlassian implementations and collaborating with engineering, product management, and operational stakeholders.

Responsibilities:

• Help manage the product roadmap for the Atlassian suite, ensuring it aligns with the broader internal tools strategy and business objectives.
• To have extensive hands-on experience with the configuration, maintenance, and administration of the Atlassian Suite
• Serve as a point of contact for Jira, JSM, Confluence, and other Atlassian products.
• Collaborate with cross-functional teams (Engineering, Product Management, Design, QA, Security, etc.) to gather requirements, understanding use cases, pain points and areas for improvement.
• Translate business and technical requirements into clear epics, user stories, and acceptance criteria.
• Prioritize backlogs and manage the lifecycle of enhancements, customizations, and integrations across Atlassian tools.
• Help drive proofs of concept on new tools, plug-ins, and integrations.
• Communicate new features and enhancements to stakeholders.
• Develop and maintain clear, comprehensive documentation, training materials, and knowledge base articles to support and empower both internal teams and end-users in getting the most out of the Atlassian suite.
• Drive training, onboarding, and change management initiatives.
• Stay current with Atlassian's roadmap, product updates, and best practices, and make proactive recommendations.
• Measure and communicate the impact of changes and enhancements via metrics and reporting dashboards

Requirements:

• 5+ years of experience in Atlassian development, desire to work with product ownership tasks, business systems analysis, or internal tools management.
• Deep knowledge of the Atlassian ecosystem (Jira, JSM, Confluence, etc) along with experience configuring and administering such applications.
• Knowledge of data analytics.
• Proven ability to manage complex stakeholder environments and conflicting priorities.
• Strong analytical and problem-solving skills.
• Demonstrated success in owning tool roadmaps, gathering requirements, and delivering process and productivity improvements.
• Excellent communication skills and a knack for translating technical concepts into non-technical language.
• Experience working in Agile-oriented organizations.
• Strong English skills both written and verbal.