Sales Operations Specialist

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

We are committed to driving operational excellence, optimizing processes, and providing strategic support to enhance the efficiency and effectiveness of our sales teams. We execute on this goal by integrating innovative technologies, data-driven insights and empowering our sales force for unparalleled success, whilst collaborating seamlessly across cross-functional groups within Vonage. It is critical to our success, to foster a culture of continuous learning and development. Through targeted training programs, coaching initiatives, and the implementation of cutting-edge sales methodologies and technologies, we strive to elevate the skills and capabilities of our sales teams.

We are seeking a dynamic and experienced Sales Operations Consultant to join our team. Reporting to the Senior Director of Sales Operations, this role will partner closely with the sales organization to drive operational excellence, analytics and insight, efficiency, and strategic alignment.

Your key responsibilities:

• Operational Execution:
• Collaborate with Sales leaders to develop and execute tactical and strategic initiatives that enhance the overall effectiveness and efficiency of the Sales organization. 
• Partner with cross-functional teams, including Sales, Marketing, Product, and Finance, to ensure outcomes, alignment and collaboration on key initiatives. 
• Sales Transformation:
• Identify and quantify/qualify opportunities to drive significant improvement against key metrics/outcomes.
• Implement solutions working across multiple levels and functions of the business with solid PPM fundamentals and strong governance.
• Control and prioritize opportunities and manage expectations of transformation portfolio within hierarchy and across the business.
•  Partner with enablement to ensure seamless rollout of changes to impacted business areas. 
• Analytics and Insight: 
• Establish and maintain robust data analytics and reporting capabilities to track key performance metrics and provide actionable insights.
• Develop and deliver regular reports and presentations to senior leadership, highlighting key insights and recommendations.

What you'll bring:

Required:

• Bachelor's degree. 
• 3+ years of experience in Sales/Revenue Operations or related field, with a focus on operational excellence, transformation and strategy. 
• Proven ability to identify, quantify/business case and implement impactful transformation. 
• Strong analytical and quantitative skills, with experience in data analysis and reporting. 
• Proven ability to drive cross-functional collaboration and influence stakeholders at all levels of the organization. 
• Excellent communication and presentation skills, with the ability to distill complex information into clear and actionable insights. 
• Experience working in a fast-paced, high-growth environment, preferably within the technology or SaaS industry. 
• Proficiency in CRM and success tools such as Salesforce; experience with tools like Tableau, SQL, Lucidchart, and Gong is a strong plus.

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.