As a Quoting and Ordering (Q&O) Manager at Arelion, your core mission is to enhance the efficiency and effectiveness of our procurement operations, directly supporting our ability to deliver exceptional service to our customers.
You will be key in managing the entire supplier engagement cycle, from identifying procurement needs in collaboration with the Sales and Solution Engineering representatives, to selecting suppliers, requesting and evaluating quotes, and negotiating terms that align with Arelion’s strategic objectives. Your role will be crucial in ensuring that the procurement specifications meet both the quality standards and cost-effectiveness required to maintain Arelion's competitive edge. By effectively managing these responsibilities, you will contribute directly to the timely and successful delivery of services to our customers, ensuring that each Service Order Form (SOF) is meticulously formalized and aligned with the agreed terms and conditions. This role requires a strong analytical approach but also a strategic mindset to influence and drive procurement decisions that impact the company’s success.
- Procurement Requirement Identification: Collaborate with the Deal Team to develop detailed specifications that align with business goals and customer requirements.
- Supplier Identification and Engagement: Use the validated supplier catalogue provided by the Procurement team to identify potential suppliers whose capabilities and offerings match the specific procurement requirements. Engage these suppliers to initiate the quoting process, ensuring competitive selection.
- Quoting and Evaluation: Manage the process of sending out requests for procurement quotes to selected suppliers, ensuring clarity in specifications and expected terms. Evaluate received quotes based on critical factors such as price, quality, delivery timelines, and compliance with specifications, selecting the most advantageous offers.
- Negotiation and Finalization: Conduct negotiations with selected suppliers to achieve the best possible terms, focusing on aspects like price adjustments, service levels, and contract conditions. Ensure that negotiations lead to agreements that meet Arelion’s strategic procurement goals and customer satisfaction criteria.
- Service Order Form (SOF) Preparation and Submission: Prepare and finalize the Service Order Form based on the negotiated terms, accurately reflecting all agreed-upon specifications and conditions. Submit the SOF to the Customer Delivery team for technical validation and to initiate the delivery process.
Additional Responsibilities
Supplier Performance Feedback and Management: Provide regular, structured feedback to the Procurement team regarding supplier performance, highlighting aspects such as reliability, cooperation, and quality of service.
Market Research and Supplier Updates: Continuously monitor the market and existing supplier offerings to identify new services, technologies, or changes in supplier capabilities that could benefit Arelion. Communicate potential opportunities to the Procurement team to support in strategic sourcing decisions.
Contractual Compliance and Escalations: Monitor supplier fulfilment to contract terms and escalate any discrepancies or issues to the Procurement team.
- Deep understanding of the telecommunications sector, particularly the carrier market.
- Extensive knowledge of vendor capabilities, including detailed understanding of products and services
- High-level of negotiation skills with a proven track record of securing favourable terms.
- Strong analytical skills, capable of conducting complex data analysis to inform strategic decisions.
- Meticulous attention to detail, ensuring accuracy in all aspects of procurement and quoting processes.
- Proficient in IT systems, particularly Salesforce, with the ability to adapt to new technologies quickly.
- Exceptional communication skills, both written and verbal, tailored to a variety of audiences.
- Proven ability as a team player who can also lead and inspire team members.
- Flexible and responsive to the dynamic needs of the business, embracing changes and challenges with a positive attitude.
- Highly proactive and self-motivated, with the ability to operate independently and drive projects to completion.
- Strong decision-making abilities, with a capacity to weigh alternatives and take decisive actions.
Excellent planning and organizing skills, with a systematic approach to managing priorities and deadlines.