At ZOLL, we're passionate about improving patient outcomes and helping save lives.
We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
Job Summary
The Principal Systems Engineer, Infrastructure role will have a broad range of responsibilities that require deep knowledge across multiple domains of enterprise infrastructure and data center technologies including physical/virtual servers, high availability and clustering, Windows/Linux, Networking and cloud technologies. You will understand and apply a wide variety of concepts, practices, and procedures of enterprise engineering, and will need to resolve a broad range of issues in creative ways. You will take business and management requirements and be responsible for designing solutions and implementing services that focus on automation, capacity, monitoring, and security. You work on multiple projects of moderate complexity. You will need to exercise your judgment and use your expertise in selecting methods and techniques for developing solutions.
Essential Functions
- Design and building scalable and secure infrastructure that will support the medical device organization.
- Work with executive team members, decision makers, and stakeholders to define business requirements and system goals, and to identify and resolve business system issues.
- Perform cost-benefit and return-on-investment analyses for proposed systems to aid management in making implementation decisions.
- Stay current with industry technologies, evaluate existing systems and infrastructure, identify and advocate solutions for continuous improvement.
- Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
- Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
- Design and perform server and security audits, system backup procedures, and other recovery processes.
- Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
- Monitor and test system performance; prepare and deliver system performance statistics and reports.
- Maintain existing infrastructure solutions. Perform routine administration, maintenance, and troubleshooting.
- Provide proactive, reactive, and escalation level support.
- Provide guidance and assign tasks to/for other IT personnel.
Required/Preferred Education and Experience
- BS Information technology equivalent or related degree preferred
- 15+ years of industry experience preferred
Knowledge, Skills and Abilities
- 13+ Years progressive experience in a Systems Admin/Engineering, or Technical Support role.
- Proven experience in overseeing the design, development, and implementation of technical systems, applications, and related products.
- Proven experience with systems planning, security principles, and general enterprise level infrastructure best practices.
- Excellent communication, technical writing, oral presentation, and interpersonal skills.
- Proven ability to interface with customers and lead technical solutions to complex business requirements.
- Excellent understanding of the organization’s goals and objectives.
- Hands on experience with the implementation and administration of the following technologies preferred:
- Active Directory/Azure AD with AD Services (DNS, DHCP, GPO Management), Windows/Linux Server, VMware, Cisco UCS, Enterprise Storage Solutions (SAN), Hyper-V, and Cloud solutions such as Azure/O365/AWS
- Functional understanding of networking concepts; routing, switching, firewalls & protocols (TCP, UDP, HTTP, SSL, TLS, SIP, SMTP, SNMP, LDAP).
- Excellent technical written and verbal communications skills.
- Advanced troubleshooting skills and the ability to mentor junior technical staff.
- Highly self-motivated and directed, with keen attention to detail.
- Proven analytical and creative problem-solving abilities.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Standing - Occasionally
- Walking - Occasionally
- Sitting - Constantly
- Talking - Occasionally
- Hearing - Occasionally
- Repetitive Motions - Frequently
Please submit CV in English.
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.