IT Infrastructure Cloud Engineer

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
 

Job Description

In a nutshell

As a senior member of the team, you will join a challenging and unique large-scale Transformation Program with high impact and visibility. Your primary focus will be on the assessment, planning and implementation of new or improved IT Services as part of the Project Engineering team.

The IT Infrastructure Cloud Engineer is primarily responsible for the engineering, configuration, installation, and maintenance of Windows physical and virtual servers, Active Directory, Azure cloud and on-prem environments based on Hyper-V/VMWare, storage, backups, and disaster recovery planning. We rely on our engineers to deliver high availability, excellent performance levels and reliable services to our users. We are seeking an experienced engineer who can offer valuable insights and guidance as we design, build, and operate state-of-the-art multi-cloud infrastructures. The ideal candidate would be an innovative problem-solver and a lateral thinker who demonstrates a unique and informed viewpoint and enjoys collaborating with a cross-functional team to develop real-world IT services.

Management Infrastructure and Identity services, Server Virtualisation, Operating Systems, Multi-Cloud infrastructure.

Primary focus:

• Building, configuring and operating Microsoft Windows Server Environment
• Managing Active Directory
• Entra ID
• Hyper-V

• Managing server and storage resources
• Developing and implementing agile and scalable infrastructure solutions, with advanced monitoring and alerting, while establishing best practice tools, frameworks, and processes

• Assisting with advanced troubleshooting (proficient in all levels and phases of systems support)

• Identifying, diagnosing, and resolving connection, reliability, or performance issues
• Contacting vendor technical support for Priority 1 incidents and requests
• Developing scripts (mainly PowerShell) to deliver automation and innovation initiatives, with the ability to drive automation initiatives independent of automation tools.
• Validating system upgrades and patches when required

Additional focus areas:

• Promote the development of team members’ skills across various engineering systems to provide support for the entire IT infrastructure landscape through formal training, job shadowing, service transition and documentation.
• Evaluate, recommend, manage, and operate computer and storage resources on Cloud
• Support non-Windows operating systems

Core IT Infrastructure Technology / Operations duties:

• Partner with other infrastructure team members to learn, develop and enhance the skills needed to support software-based infrastructure.
• Ensure that IT Services are delivered effectively to business customers. This includes the execution of SOPs (Standard Operating Procedures), management of IT Incidents/Problems and IT Changes as per well-defined ITIL processes, as implemented in the ITSM system.
• Contribute to the reference documents to establish consistency and shared knowledge of operations best practices and delivery methods.
• Deliver quality documentation allowing smooth day-to-day operations

• Identify opportunities to innovate, extend and enhance service delivery wherever possible

• Participate in disaster recovery plans and practicing recovery operations
• Consult with senior peers to learn through experience
• Partner with key vendors to maintain an understanding of modern technology and leading practices
• Cooperate closely with other Zone / Regional / Group IT Infra resources
• Provide after-hours on-call support (rotation) and participate in solution implementation (upgrades, new releases, etc.) and deployment activities after hours as needed.

Qualifications

Education

• Bachelor's degree in computer science / comparable fields or equivalent working experience

Additional / Certifications

• Microsoft Certifications like Former MCSE, MCST are required
• Certifications in any of the following or similar technologies are a plus: Azure, VMWare
• ITIL Foundation certification is a plus

Work Experience

• Minimum 7-10 years of experience on Windows 2016-2019 Server environments, Microsoft Active Directory
• Minimum 2-4 years of experience in managing public cloud-based resources in Microsoft Azure
• Experience on Hyper-V/VMware virtualization environments
• Experience or knowledge on Bare Metal Servers (ILO, IDRAC, Firmware management)
• Experience or knowledge on Storage Concepts
• Experience with or knowledge on backup tools like CommVault

Competencies & Skills: 

Technical Skills

• Experience in IT infrastructure and operations administration, engineering, architecture (enterprise scale), including demonstrated working experience with:
  • Windows OS system administration
  • Microsoft Active Directory
  • Entra ID Administration
  • Microsoft PKI Services
  • Virtualisation technologies like Hyper-V/VMware
  • Infrastructure Services (DNS, DHCP, NPS, etc.)
  • Automation and self-service solutions
  • Scripting languages such as PowerShell, Bash, etc.

• A solid understanding of Windows Systems Administration, Active Directory virtual machines, and networking fundamentals.

• Knowledge on Azure fundamentals (IAM, network, security, etc.), plus working experience with (provisioning of / migration to / support of) Azure Server & Storage resources.
• Hands-on experience creating resource groups, virtual networks, load balancers, virtual machines, attaching storage disks, amongst other Cloud operations.
• Experience supporting IaaS, PaaS, and SaaS based solutions.
• Experience with or knowledge of backup & disaster recovery preparedness, monitoring, testing, and activation.

• Experience in monitoring, alerting and analytics, proactive maintenance, root cause analysis, and troubleshooting. Working experience in observability tools.

• Exposure with IaC: Terraform, Ansible, etc. is a plus.
• Understanding of Docker, Kubernetes and Jenkins, etc.

Other / Soft skills

• Passion for technology and staying up to date with emerging security trends.
• Accustomed to working in a fast-paced environment with a career track-record of engineering, developing, deploying, and maintaining business critical systems.
• Able to troubleshoot complex problems and translate technical issues into understandable business language for end users.
• Compliance with standards for quality, performance, or productivity.
• Able to prioritise, drive results and provide clear and documented status updates/metrics to management.
• Translate business requirements into scalable infrastructure designs, cost models, and forecasts.
• Excellent writing and communication skills (fluent spoken and written English); excellent interpersonal skills and able to interact and work efficiently with people at all levels in an organisation (internal employees, contractors, managers, third parties, etc.).
• Apply curiosity and technological intellect to analyse emerging concepts and make necessary recommendations to achieve transformational results in Deployments, Application & Infrastructure Support, and Automation Setup and Implementation.
• Knowledge of laboratory (regulated/controlled environment) operations and processes is a plus

Familiarity with relevant regulatory requirements (GxP, HIPAA, GDPR, etc.) is a plus.

Additional Information

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! The Eurofins network of companies believes in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!  We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to ca. 65,000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in 60 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2023, Eurofins generated total revenues of EUR 6,515 million, and has been among the best performing stocks in Europe over the past 20 years.