Director of Digital Goods Solutions

zero effort nonbank (ZEN)
Warsaw, województwo mazowieckie
1 dzień temu
Director of Digital Goods Solutions (Worldwide/remote)
Remote

About ZEN.COM

ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees.

About the Role

Digital goods—skins, in-game assets, regulated online stores—are plagued by fraud, chargebacks, and settlement complexity. This role is about creating safe, instant, and scalable commerce flows for one of the most challenging but rewarding segments of global fintech. You will leverage ZEN’s entire infrastructure to build solutions that integrate payments, build new cooperation setups leveraging risk management, multi-currency wallets, and instant payouts.

Responsibilities

  • Define and execute the global strategy for digital goods.

  • Build flows optimized for fraud reduction and instant delivery.

  • Partner with merchants and regulators to enable secure operations.

  • Lead a dedicated vertical team across sales, BD, and product.

  • Own full P&L responsibility for vertical performance.

Requirements

  • At least 10 years in digital goods, regulated e-commerce, or high-risk payments.

  • Deep understanding of fraud, compliance, and settlements.

  • Global network with merchants and regulators.

  • Track record of scaling solutions in challenging environments.

Expected Impact After 12–24 Months

  • Adoption by leading digital goods merchants globally.

  • Double-digit reduction in fraud and chargebacks.

  • Recognized role of ZEN as a secure enabler of digital goods.

  • Strong recurring revenues with global reach.

Why This Role, Why Now

As digital consumption accelerates, merchants need trusted infrastructure. This is your chance to solve systemic issues and build a global business at the intersection of payments and digital culture.

Apply
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