Job Description:
About us
Join our team at Foundever!
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
Customer Service Specialist with Czech and Slovak
Fully remote work mode from Poland.
Your daily tasks:
✅ Providing the highest level of customer service (contact with clients via phone and e-mails);
✅ Meeting targets set by the client and management;
✅ Following company policies and procedures, ensuring quality;
✅ Performing daily tasks in an efficient and timely manner;
What do we expect from you?
Language: Proficiency in Czech (C1), Slovak (C1) and advanced knowledge of English (B2 level);
Experience: Customer Service experience is a must, great if you have experience in technology focused roles;
Technology: Knowledge of MS Office and developed computer skills;
Personality: Motivated, enthusiastic.
Advantages will be:
Ability to prioritize and plan;
Independence AND ability to work with minimal supervision;
Tech savvy background, ability to solve problems, troubleshooting skills;
Attention to detail;
Working conditions:
Type of contract you choose yourself (freelance contract for students and employment contract for other employees);
Working from the comfort of your own home;
Day shifts from Monday to Friday
We offer:
Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);
Private Medicover healthcare;
Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
Professional development through training and cross-location cooperation at the international level.
Don't hesitate and apply now!
#LI-MW1
Watch this video to get a sneak peak of the job in action