We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities
As CRM Manager, you’ll be instrumental in delivering CRM excellence across your region, aligned with Capital’s global strategy. Your mission:
- Own and execute regional CRM strategy in collaboration with the global CRM team
- Build and manage high-impact CRM campaigns, both automated and ad hoc
- Optimise performance across CRM channels including email, push, SMS, and more
- Work with data teams to analyse performance, report on key metrics, and implement improvements based on insights
Requirements
- 3–5 years’ experience in CRM marketing, email marketing, or lifecycle marketing
- Proficiency in data analysis and performance reporting
- Experience working with CRM platforms and customer data tools
- A B2C background is preferred
- A proactive, results-oriented approach and a keen eye for detail
- Business level proficiency in English or above (equivalent to B2 or above in CEFR)
What you will get in return:
- Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
- Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock.
- Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
- Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
- Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
- Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
- Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
- Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.