Business Development Specialist with Greek

About the Role

The team work with new sign-ups in the region to increase driver buy in, trips and supply. Through account management the team work to onboard new drivers to the Uber platform and support them in their first steps with Uber.

Once drivers are proficient with driving on the Uber platform, Perspective engages with them on a regular basis to ensure that they're making the most of the flexible driving opportunity. Perspective aims to improve driver earnings per hour, supply hours, feel a connection with Uber, and ultimately, choose to remain driving with Uber.

In the program, CommOps and Ops collaborate closely to understand and tackle driver partners' most important priorities through specialised and dedicated Perspective account managers.

What You Will Do

• Develop and manage Driver relationships through outbound trigger-based calling
• Take ownership of managing multiple driver accounts
• Provide customised coaching and recommendations to your driver partners
• Deliver against multiple KPIs, per market priorities: GBs, engagement, cancellation rate, etc.
• Act as a voice of the customer capturing insights at every opportunity

Basic Qualifications

• Fluent in Greek & English
• Sales and account management experience in a contact centre environment
• Exceptional listening, communication, and organizational skills

Preferred Qualifications

• At least 6 month experience in sales and retention