BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.
As an Arabic Speaking Sales Agent you will be responsible for making outbound calls to assist players using the site for activity increase, retention and reactivation.
Requirements:
- An energetic passion for customer service and speaking directly with customers.
- A comfort in striking up conversations whilst confidently promoting our sites, products and promotions.
- A drive to reach targets and overachieve on a daily basis.
- Native Arabic and Fluent English
- An understanding of the Casino and/or sports betting industry.
- Target oriented and driven by achieving goals.
Duties and Responsibilities:
- Making daily outbound calls and follow ups.
- Assisting new players and current players to ensure they have no blockers to enjoying our products.
- Promoting our site, products, campaigns and overall entertainment offering.
- Working with your team leader to ensure all targets are understood.
- Work with other departments such as Payments, Risk, VIP and Customer Support.
We offer excellent benefits:
- Official employment and medical insurance.
- Starting from 20/26 paid leave days;
- 6 additional days of sick leaves without document required;
- Birthday gift cards;
- Sports card (Multisport);
- Wedding and newborn gifts;
- Breakfast, Friday lunches, fruits, and snacks in the office;
- Team-building events and activities;
- Career growth opportunities;
- Sunny, spacious office.
Bold moves start here. Make yours. Apply today!